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Live Love Gameday Customer Review
Overall Rating
I have emailed and messaged about an order that was placed on April 12th. I did not receive my order until May 8th even though it showed that a shipping tag was prepared on April 17th. I patiently waited and then my order was wrong. I didn’t receive two of the masks I ordered. I needed these by Friday, May 15th. I was told via email that “I will have to relay your case to my boss and fulfillment and I’ll be able to give you a better answer!” I have repeatedly tried to contact them via Facebook, Facebook messenger and email. No response via Facebook or messenger and nothing but the run around via email. I have repeatedly asked “when might I expect this shipment”? No reply. They had no problem accepting my payment and processing it immediately but that is where their interest in me ceased to exist. I understand that they have been inundated with orders but that is no excuse for not communicating and being willing to rectify their error. I would NOT recommend this business to anyone.